Termination

1. The company reserves its rights to deny access to any customer who habitually books appointments and reschedules them or does not keep us appointments.
2. The company reserves its rights to deny access to any customer who is habitually discourteous to the health care service providers.
3. Similarly, the company reserves its rights not to be associated with any health care service provider if it comes to know that such a person is discourteous to the customer and is therefore capable of bringing disrepute to the company or VCDOC.
4. The company reserves it right to deny access to the digital platform to any customer or health care professional, as the case may be, or stop associating with such person if it comes to know that the person concerned is guilty of violating any provisions of IT ( Intermediaries Guidelines) Rules, 2011 or any other Rules or Regulations or laws or if it receives any notice to this effect from any authority or court or tribunal or professional bodies acting under the governing laws.


That company shall be duty bound to disclose such information that may be in its possession to such authorities or courts or tribunals if there is a legal necessity or compulsion to make such disclosures.

5. For some other operational reasons, if the company is of view that it is not necessary to continue to have any health care professional on its panel, it may dissociate itself from such a person by serving upon him a 30day’s written notice via email.

Administration of the website

The Company reserves its right to modify or amend the contents of this website from time to time depending upon the changing operational dynamics or legal requirements and all the modifications and amendments shall be duly published on the website.

This website is maintained and administered in terms of the Information Technology Act 2000 and all the Rules and Regulations thereunder from time to time. In addition to this the services rendered by the health care service providers shall continue to be governed by the basic laws under which they are registered, regulated and licensed to function or operate in their respective fields. All other applicable laws-civil or criminal, Central or State shall continue to apply.

In addition to the above fundamentals that govern the operations under the auspices of this digital platform, the following terms shall govern the access to this digital platform.

The company declares that it shall abide by the IT ( Reasonable Security Practices and Procedures and Sensitive Data or Information) Rules 2011.

For the purpose of the website, Sensitive Personal data or information means such data or information that is recognised as such by Rule 3 of the IT ( Reasonable Security Practices and Procedures and Sensitive Data or Information ) Rules 2011, namely:

1. Password;
2. financial information such as Bank account or credit card or debit card or other payment instruments details;
3. physical, physiological and mental health conditions;
4. sexual orientation;
5. medical records and history;
6. Biometric information;
7. any detail relating to the above clauses as provided to the company;
8. any information under the above category received by the company for processing, or storage under a lawful contract or otherwise.

It is clarified that any information that is obtained or obtainable under the Right to Information Act 2005 shall not be treated as sensitive data or information.

The company would like to state that :

1. It shall not collect any sensitive personal data or information just for the sake of collecting it. Such data or information shall be collected only if, and to the extent, it is necessary for the health care service providers to provide the requisite service under the aegis of the digital platform.
2. It shall collect the same only if it is voluntarily given by the provider of the information.
3. It shall disclose such information or data only if it is authorised by the provider of the information in writing.
4. It shall disclose such information without the consent of the provider, if it is demanded by some Governmental authority having the authority under law to obtain it from the company, or
5. The company is duty bound to disclose it under the order of any authority under law.
6. In future if the digital platform is sold or assigned to any other company or person, the sensitive personal information or data shall be assigned with the permission of the person providing it and that too if the other person or company has the wherewithal to protect its sanctity.